The address of our website is: https://missloveschic.com.

This Privacy Policy regarding the protection of privacy (the “Privacy Policy”) aims to formalize our commitment to respecting the privacy of users of the website missloveschic.com (the “Website”) operated by Ms. FRANCO Hélène, individual entrepreneur.

The Privacy Policy and the Website’s General Terms and Conditions of Sale form a contractual framework. All capitalized terms not defined in this Privacy Policy shall have the meaning given to them in the General Terms and Conditions of Sale available on the Website.

As part of providing our Website, we process your personal data in compliance with Regulation (EU) 2016/679 of 27 April 2016 (the “GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or communications relating exclusively to these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed. Therefore, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origin, political, philosophical or religious opinions.

By registering on the Website, you authorize us to process your personal data in accordance with this Privacy Policy. If you do not accept the terms of this Privacy Policy, please refrain from using the Website and the Services.

1. In which cases do we collect your personal data and what data is collected?

We may collect and retain your personal data, particularly when you:

• Browse the Website;
• Place an order on our Website;
• Contact us.

We use your personal data to enable the implementation and management of the Website’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Website and our business approach. This information is used exclusively by us and enables us to better adapt our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages relating to our products and promotions. We will then use the personal data you provided during your registration. You may unsubscribe from these communications at any time.

1.1 Browsing the Website

Connection data. Each time you connect to our Website, we collect personal data such as your IP address, the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

Browsing data. We also collect information allowing us to identify how you access the Website, which pages are viewed and for how long.

In this context, we may use Cookies as specified in Section 5 below.

1.2 Account Creation

Access to certain of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be required to provide certain personal data when creating your Account, including your first and last name, postal address, email address and telephone number.

1.3 Payment

Some of the Services available on the Website are subject to payment. For this purpose, you agree that we may use external service providers who may collect personal data in order to ensure the proper operation of credit card payment processing services or any other payment method and, where applicable, the delivery of products or services.

To pay for your purchase, you must provide your billing details and payment details, including your bank card number, expiry date, security code and the cardholder’s name when paying by bank card.

You may also be required to provide the name of your telecommunications provider, your mobile phone model and a valid mobile phone number in order to receive purchase instructions directly through your mobile device.

We retain details of your payments, as well as details of the purchases you make.

Transaction details are stored either in our systems or with the external service provider.

This retention is carried out for internal purposes, including accounting, compliance and legal purposes, in accordance with Section 5 of this Privacy Policy.

1.4 Subscription to our Newsletter

When creating your Account, you may provide your prior consent to receive our newsletters relating to news, new products, services and promotions as part of the Services.

You may also directly consent to receive our newsletters by providing your email address in the relevant areas provided on the Website.

In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in Section 6 of this Privacy Policy.

1.5 Contact

In order to respond to requests you may send to our Customer Service and confirm information relating to you, we may use your first name, last name, email address and telephone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity and confidentiality of all your personal data, and to prevent it from being altered, damaged or accessed by unauthorized third parties. We maintain an appropriate level of security, taking into account the state of the art, implementation costs and the nature, scope, context and purposes of processing, as well as the risks and their likelihood.

However, it is specified that no security measure is infallible, and we cannot guarantee absolute security of your personal data.

Furthermore, you are responsible for maintaining the confidentiality of your password allowing access to your Account. Do not disclose this information to anyone. If you share your computer, remember to log out before leaving a Service.

3. In which cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

When browsing the Website, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and for our account in order to ensure the proper operation of credit card payments and other Services.

No transfer of personal data is carried out outside the European Union.

However, if personal data is likely to be transferred to the United States, the protection of such data is governed by the applicable legal framework relating to transfers between the European Union and the United States.

Unless a third party asks you to accept its own Privacy Policy and Terms of Use, third-party companies receiving your personal data have undertaken to process your personal data solely for the purpose of providing our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, investigate or prosecute any individual who may harm our rights, those of another user or a third party. We may also be legally required to disclose your personal data and, in such cases, we cannot object.

4. How long do we retain your personal data?

We will retain your personal data only for as long as you are registered on the Website in order to ensure your identification when you log in to your Account and to provide the Services.

If you unsubscribe from the Website, your personal data will be deleted and only retained in archived form for the purpose of establishing proof of a right or contract.

In any event, we will retain your personal data for no longer than is necessary with regard to the purposes for which it is processed, in accordance with this Privacy Policy and applicable laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that may be stored on a device when accessing an online service through browsing software. A cookie file allows its issuer, during its validity period, to recognize the device concerned each time that device accesses digital content containing cookies from the same issuer.

In any event, cookies stored on your browsing device with your consent are deleted 13 months after they are placed on your device.

5.2 What are the cookies used on our Website for?

The cookies we issue allow us to:

• Establish statistics and measure traffic and the use of the various elements of our Website (sections and content visited, browsing paths), allowing us to improve the interest and user-friendliness of our Website and, where applicable, our products and services;
• We use Google Analytics, a web analytics service provided by Google, to analyze the use of our Website and improve its performance. Google Analytics may collect information such as pages visited, duration of visits and browsing activity through cookies or similar technologies; These cookies are disabled by default and are only activated with your consent. You can change or withdraw your consent at any time through our cookie settings (“Manage your preferences”);
• We use the Meta Pixel, a tracking tool provided by Meta, to analyze interactions with our Website and improve our marketing activities. The Meta Pixel may collect information such as pages viewed, products viewed and browsing activity through cookies or similar technologies. These cookies are disabled by default and are only activated with your consent. You can change or withdraw your consent at any time through our cookie settings (“Manage your preferences”);
• Adapt the presentation of our Website to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits;
• Remember information relating to forms you have completed on our Website (registration or access to your account) or products, services or information you have selected on our Website (subscribed service, shopping cart content, etc.);
• Allow you to access restricted and personal areas of our Website, such as your Account, using identifiers or data previously provided by you, and implement security measures.

When you first visit the Website, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and directs you to this Privacy Policy. Continuing to browse another page of the Website or selecting any element of the Website (including images, text, links, etc.) constitutes your acceptance of the placement of the cookies concerned on your device.

5.3 How can you control the cookies used?

You can configure your browser software at any time so that cookies are stored on your device or, on the contrary, rejected (either systematically or depending on their issuer). You can also configure your browser so that you are asked to accept or refuse cookies before a cookie is stored on your device.

Please note: any settings may modify your browsing experience and your access to certain services requiring the use of cookies. We decline all responsibility for consequences related to the impaired operation of our services resulting from the inability to store or access cookies necessary for their operation that you have refused or deleted.

5.4 How to configure your browser software?

The cookie management settings and your choices differ depending on the browser you use.

These settings are described in your browser’s help menu, which explains how to change your cookie preferences. Information regarding the main browsers is available below.

Microsoft Edge

In Microsoft Edge, click the Settings menu, then select Privacy, search and services.

Firefox

• Go to the browser Tools menu and select Options.
• In the window that appears, select Privacy and click on Show Cookies.

Safari

• Access Settings through the browser menu (Safari > Preferences).
• Click on Privacy.

Google Chrome

• Access Settings through the button on the right of the URL bar or through the browser menu (Chrome > Preferences).
• Select Advanced Settings.
• Click on Content Settings and then Cookies.

For more information about cookies, you can consult the website of the French Data Protection Authority (CNIL).

6. What are your rights?

You are the only person who has provided us with the data in our possession through the Website. You have rights regarding your personal data. In accordance with personal data protection regulations, including Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, its rectification or deletion.

In addition, within the limits provided by law, you also have the right to object to processing, restrict processing, decide on the fate of your data after death, withdraw your consent at any time and exercise your right to data portability.

You can contact our Services to exercise your rights at the following email address:

helene.franco75@gmail.com or by post at the following address: 8 rue Orfila, 75020 Paris, France, enclosing a copy of an identity document with your request.

7. Can we modify the Privacy Policy?

We reserve the right to modify this Privacy Policy at any time. You are therefore advised to review it regularly. In the event of changes, we will publish such changes on this page and in any other places we deem appropriate depending on the purpose and importance of the changes made.

Your use of the Website after any modification means that you accept these changes. If you do not accept substantial changes made to this Privacy Policy, you must stop using the Website.

8. The French Data Protection Authority (“CNIL”)

Please note that you may contact the CNIL directly through the CNIL website or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy — TSA 80715, 75334 PARIS CEDEX 07, France.